We don’t fly in stormy weather or rain, and you will be made aware of any cancellations when you call in to confirm your flight beforehand (here’s how to call our weather hotline). If a cancellation does occur, you will have three options:

  • Reschedule your balloon flight.
  • Request a refund — See terms & conditions
  • Use your ticket toward a balloon ride anywhere in the U.S. with any of our affiliates.